Ubukorikori budasanzwe: Umugisha wa Serivise Yumwuga

Ikaze kuri Mugisha, aho intego yacu ari uguhindura ibyo ukeneye kugiti cyawe. Twumva ko buri mukiriya arihariye, nuko dutanga serivise zuzuye zo kwihindura, tukemeza ko ibicuruzwa byose dukora byerekana imiterere yawe nuburyohe. Muri iki kiganiro, tuzacengera muri serivisi zacu bwite, twerekane uburyo duhindura ibitekerezo byawe imyenda myiza.

Igishushanyo cyihariye: Ibitekerezo byawe, Ubuhanga bwacu

Serivise zacu zo gutangira zitangirana no kumva ibyo ukeneye bidasanzwe. Byaba imiterere, amabara, cyangwa imisusire, dutanga amahitamo yihariye kuri bose.

• Guhitamo icyitegererezo: Dutanga uburyo butandukanye, kuva byoroshye kugeza bigoye, cyangwa urashobora gutanga ibishushanyo byawe bwite. Ikoranabuhanga ryacu ryambere ryo gucapa ryemeza ko ubwo buryo butangwa hamwe nuburyo budasanzwe hamwe namabara kumyenda.
• Amahitamo y'amabara: Ibara nikintu cyingenzi cyo kwigaragaza. Dutanga palette yagutse kugirango uhuze imyenda yawe ihuza ibara.
• Ubwoko butandukanye: Byaba ibya kera cyangwa ibya none, ibicuruzwa byacu byujuje ibisabwa byose. Itsinda ryacu rishushanya rigumisha icyegeranyo cyacu kumwanya wambere wimyambarire.

Ingano ya Customer: Ihuza neza na shusho yawe

Twese tuzi ko ibikwiye ari ngombwa kugirango duhumurizwe kandi twizere. Dutanga ubunini burambuye bwo kuyobora hamwe na serivisi zidoda kugirango tumenye ko imyenda yose ihuye neza.

• Umudozi-Wakozwe: Itsinda ryacu ryabahanga rizakora imyenda yose yitonze ukurikije ibipimo byawe byihariye, kugirango ihumure neza kandi igaragara.
• Impuguke zinzobere: Inzobere zacu nazo ziri hafi gutanga inama zuburyo, zigufasha guhitamo ibikwiye cyane muburyo bwumubiri wawe.

Gukoraho kugiti cyawe: Amahitamo yinyongera

Imyambarire yawe igomba kwerekana imico yawe. Dutanga uburyo bwinshi bwo kwimenyekanisha kugirango imyenda yawe idasanzwe.

• Amazina na Logos: Ongeraho gukoraho kugiti cyawe n'izina ryawe, ikirango, cyangwa ubutumwa bwihariye.
• Kwibuka bidasanzwe: Haba kumunsi wamavuko, isabukuru, cyangwa ibindi bihe bidasanzwe, turashobora kubishyira muburyo bwimyenda yawe idasanzwe.

Ibikoresho byo mu rwego rwo hejuru: Kwiyemeza ubuziranenge no guhumurizwa

Guhitamo ibikoresho byujuje ubuziranenge nibyingenzi muri serivisi zacu. Dutanga ibintu bitandukanye, harimo ipamba kama nigitambara cyongeye gukoreshwa, twibanda kubidukikije byangiza ibidukikije, guhumurizwa, no kuramba.

• Ibidukikije byangiza ibidukikije: Twiyemeje kuramba, dukoresha ibikoresho bigabanya ingaruka z’ibidukikije.
• Kuramba no guhumurizwa: Imyenda yacu yatoranijwe kubwiza bwiza, kuramba, no guhumurizwa, bikwemeza ko wumva ukomeye mumyambarire yacu.

Imanza z'abakiriya: Ubuhanzi bwo Kwihitiramo

Twita kubakiriya batandukanye, kuva kubantu kugiti cyabo. Buri rubanza rwerekana uburyo duhindura iyerekwa ryabakiriya mubyukuri, nko gushushanya amakoti yabigenewe kumasosiyete azwi yerekana ishusho yikirango kandi yujuje ibyo abakozi bakeneye.

Igikorwa cyo Guhitamo: Intambwe ku yindi

Gahunda yacu yo kwihitiramo yatekerejweho kugirango ihuze ibyo ukeneye n'ibiteganijwe kuri buri cyiciro, uhereye kubanza kugisha inama kugeza ku bicuruzwa byanyuma.

• Impanuro Yambere: Itsinda ryinzobere ryaganiriye kubyo usabwa n'ibitekerezo byawe kugirango wumve intego zawe bwite.
• Icyiciro cyo Gushushanya: Abadushushanya bakora ibishushanyo mbonera bishingiye kubyo usabwa kugirango usubiremo kandi uhindure.
• Inzira yumusaruro: Ibishushanyo bimaze kurangira, itsinda ryacu ryabahanga ritangira inzira yubukorikori, ryemeza ubuziranenge bwubukorikori.
• Isubiramo rya nyuma no Gutanga: Nyuma yo kurangiza, dukora isubiramo rya nyuma kugirango tumenye ko byose bihuye nibyo witeze mbere yo kukugezaho ibicuruzwa.

Ibibazo Bikunze Kubazwa

Turumva ko ushobora kuba ufite ibibazo bijyanye na serivisi zacu bwite. Hano haribibazo bimwe nibisubizo byabo:

• Gufata igihe kingana iki? Ukurikije ubunini nubunini bwibicuruzwa, mubisanzwe bifata ibyumweru bike kugirango urangize gahunda yihariye. Dutanga igihe cyihariye mugihe cyambere cyo kugisha inama.
• Nshobora guhitamo ubwoko ubwo aribwo bwose bw'imyenda? Nibyo, dutanga kwihinduranya muburyo butandukanye bwimyenda, harimo ariko ntabwo igarukira kuri T-shati, ikoti, ipantaro, n'ingofero.
• Nibihe biciro byibicuruzwa byabigenewe? Ibiciro biratandukanye ukurikije ibikoresho byatoranijwe, igishushanyo mbonera, nubunini bwa ordre. Dutanga igereranyo cyibiciro mugihe cyambere cyo kugisha inama.

Umwanzuro: Sobanura uburyo bwawe

Mugisha, intego yacu ni ugutanga ibicuruzwa na serivisi birenze ibyateganijwe. Serivise yacu yihariye yemeza ko buri mukiriya abona uburyo bwihariye mumyambarire yacu. Inararibonye muri serivisi yihariye yihariye hanyuma utangire urugendo rwimyambarire.